Self-pay
If you don’t have insurance, or you’d rather not use it, we offer self-pay rates and will tell you what an evaluation and follow-up visits cost before you commit.
Insurance and billing
Understanding what your plan covers
Physical therapy coverage varies a great deal between plans — even between two plans from the same insurer. We'll help you find out what yours actually covers before you start.
Before anything else
Coverage is determined by your plan, not by us
We can tell you what we've learned from your insurer, but the final word on what is covered — and what you owe — comes from your plan.
Please verify your benefits
Participation and network status can change, and benefits differ from plan to plan within the same insurance company. Before your first visit, please confirm coverage both with the clinic and directly with your insurer using the member services number on your card.
How we help you verify benefits
- Call the clinic with your insurance card handy and we'll gather your plan details.
- We contact your insurer to check your physical therapy benefits — deductible, copay or coinsurance, visit limits, and whether a referral or authorization is needed.
- We explain what we learned in plain language before your first appointment, including what you can expect to owe.
- If anything changes mid-course — a new plan year, a new deductible — we'll flag it rather than letting it show up on a statement.
Plans
Insurance we work with
We accept many major plans. If yours isn't listed, call us — the list below isn't exhaustive and network participation changes.
Aetna
Cigna
First Choice Health
Kaiser Permanente
Select plans only
Medicare
Premera Blue Cross
Regence BlueShield
TriWest / VA Community Care
Referral required
UnitedHealthcare
Washington Labor & Industries (L&I)
This list is provided as a general guide only and does not guarantee coverage, network participation, or payment for any particular service. Your benefits are determined by your specific plan.
Other situations
Self-pay, workers' compensation, and auto claims
Workers’ compensation
We work with Washington State Labor & Industries and self-insured employers. Bring your claim number and your provider’s information and we’ll handle the coordination.
Motor vehicle claims
If you’re being treated after a car accident, bring your claim number and adjuster contact. We’ll explain how personal injury protection typically applies.
Have a question about a statement you received? See billing and payment options.
Not sure what your plan covers?
Call the clinic with your insurance card handy and we'll help you find out before your first appointment.