Everything you need before your first visit

Washington State allows direct access to physical therapy, so you can often be evaluated without a physician referral. Some insurance plans still require one for coverage, and certain plans limit the number of visits allowed before a referral is needed. Call us before your first visit and we'll check your specific plan.

We aim to schedule new patients quickly, and we hold time for people who are in acute pain or recovering from recent surgery. Call the clinic and we'll find you the earliest appointment that works.

Appointments generally run 60 minutes. You'll work with a licensed PT/treatment team.

Comfortable clothing you can move in. If you're being seen for a knee, hip, or ankle problem, shorts are helpful. For shoulder or neck concerns, a tank top or loose t-shirt works well. Bring supportive athletic shoes if you have them.

Your photo ID, insurance card, any physician referral or prescription, and relevant imaging reports or surgical notes if you have them. Your new patient forms are sent to you digitally once your appointment is booked, so there is nothing to print or bring.

Yes — free parking is available at the clinic, including accessible spaces near the entrance.

It depends on the condition, how long it has been going on, and your goals. Your therapist will give you an estimated range after the initial evaluation and will revisit it as you progress. We're not going to keep you coming longer than is useful.

We are a small clinic and all staff members work closely together with all patients. Some staff specialize in certain treatment options, and in those cases we match up the patient with the appropriate practitioner. All members of the team will progress the initial plan of care when working with patients, and continuity of care will be the priority in all cases.

Most plans cover physical therapy, but the details — deductible, copay, coinsurance, and visit limits — vary a great deal. We're happy to help verify your benefits before you start, and you can also call the member services number on your insurance card. Coverage is ultimately determined by your plan.

We offer self-pay rates and will explain the cost of an evaluation and follow-up visits up front, so there are no surprises. Call the clinic for current rates.

If you need to cancel or reschedule, we appreciate at least 24 hours' notice when you can manage it, so we can offer the time to another patient. There's no cancellation fee — we know things come up. Just call us and we'll find you another time.

We're setting up a patient portal where you'll be able to see your balance and pay by card. Access is set up for each patient individually, so call the clinic and we'll email you an invitation once it's live. In the meantime you can pay by phone or in person — see the Pay Bill page for current options.